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PRIVACY POLICY STATEMENT FOR CUSTOMERS

 We are committed to respecting privacy and safeguarding your personal information. We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Our information handling policies comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDIA”).

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What defines personal information?

What is not covered?
How do we use your personal information?
To whom do we disclose your personal information?
When can we disclose your personal information?
How do we protect your personal information?
Our commitment to you!
Your rights!
Who to contact?

What defines personal information?
  • Personal information is information that identifies you as an individual and relates specifically to you. This information includes your age, gender, Social Insurance Number, income, marital status, race, ethnic origin, nationality, religious or political beliefs, medical information, education or criminal records, employee files, loan or credit records, internet browsing logs, etc.

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What is not covered?

  • Personal information does not include information that is required to contact you at a place of business, such as your name, position, or tile, business address, business phone number, business fax or business email address.

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How do we use your personal information?

  • To establish credit accounts for individuals operating under their own name and/or with other unincorporated trade styles;
  • To process C.O.D. orders where a personal cheque or credit card number has been provided;
  • To identify chattels pledged and/or the officers of a corporation who may be providing personal security;
  • To track business owners that have defaulted in their payment obligations.

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To whom do we disclose your personal information?

  • For the purposes described above, we may need to share your personal information with third parties. These other parties commonly include:
    1. Credit agencies;
    2. Credit personnel within the Company;
    3. Financial institutions when conducting reference checks;
    4. Legal counsel retained by the Company;
    5. When required by court order.

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When can we disclose your personal information?
  • We can disclose your personal information if we have your explicit consent;
  • Where there is a contract and information is required;
  • When we are required or permitted to do so by law;
  • When transfers of business are involved.

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How do we protect your personal information?

  • Appropriate security measures have been developed and implemented to protect all personal and confidential information. Physical measures, including locked file cabinets and restricted access to file rooms and offices. Technological measures include the use of passwords, encryption and firewalls to ensure that electronic data.

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Our commitment to you:

  • We will not collect, use or disclose your personal information for any purposes other than those that we identify to you.
  • We will keep your personal information only as long as we need to fulfill the stated purpose or as long as is required by law.
  • We will maintain your personal information in as accurate, complete and up-to-date form possible.
  • We will safeguard your personal information to the beat of our ability.
  • We will respond to any request that you make to access or collect the personal information that we collect about you.
  • We will obtain the appropriate consent from you for the collection, use and disclose of your personal information,

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Your rights:

  • You have the right to access your personal information.
  • You have the right to request that errors be corrected in your personal information.
  • You have the right to obtain information about the way in which personal information is used by Shic Enterprises Ltd. /DBA Alpha Design.
  • You have the right to obtain the names of individuals and organizations to whom your personal information has been disclosed.
  • You have the right to refuse to allow us to obtain, use or share certain personal information or you can withdraw a previously given consent at any time.

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Who to contact?

•  Please contact our Privacy Officer if you wish to access your personal information, change your consent in any way, and make a complaint about our privacy policy or the way in which we've handled your personal information, or have any other questions about our privacy policy.

•  We will respond to you promptly and to do our utmost to resolve your concerns.

•  For further information, please refer to the Alpha Design Privacy Policy posted to the Company's website at www.alpha-weld.com or contact the Privacy Officer.

Shic Enterprises Ltd. /DBA Alpha Design

Privacy Officer

2795 Pooley Ave.
Merritt , BC , V1K 1C2
Telephone: (250) 378-5395 or (866) 378-5395
Fax: (250) 378-2239
Email: vic@alpha-weld.com